Overview
Dotster is one of the premier and leading domain name registrars today, servicing more than hundreds and thousands of happy and satisfied customers from all over the world. Located in Vancouver, Washington, Dotster boasts of more than three million holdings under management. The extra attention and care that the company has lavished into its customer care and into maintaining relationships with its large customer base has had the desired results, and this means that Dotster has today one of the widest and broadest customer bases among domain hosting companies.
Plans
Dotster offers its customers top level domains, or what are known as TLDs, like for example,. COM, .NET, .ORG, .BIZ,. INFO, and. NAME, and also numerous country-code extensions or what are known as ccTLDs as well. A ccTLD works as well as any other domain extensions, like .com and .biz, and so on, and today, acquiring a ccTLD could well mean that one would have acquired one of the best means of making sure that no one else on the Internet uses your name, or your brand identity. Dotster considers this their USP. This is a list of domain names and their prices as offered by Dotster: .com,.net,.org,.biz,.info and .name are available at $14.95 per year, while others like .us and .dk could cost $ 27.95 and $ 39.99 respectively, for one year and two years. Hosting plans are categorized into five main sections: Starter at a monthly fee of $5.95, Standard at $ 7.95, Advanced at $12.95, Pro at $17.95, and Premium at $ 22.45. The disk space offered in order is 5 GB, 10 GB, 20 GB, 35 GB and 50 GB, at bandwidths of 250 GB, 500 GB, 1,000GB, 1,500 GB and 2,000 GB respectively. Spam filters, e-mail anti virus, DNS management, IMAP/SMTP email authentication are some of the additional features offered to Dotster’s value customers.
Customer Care and support
Upgrading an already purchased Dotster domain is a simple and easy matter, and the user would have simply have to log on to his Dotster account and click on the particular plan that he ahs chosen. In case he does not know what he wants, he can call for assistance, which the friendly customer care person would be willing to provide, 24 hours of the day, seven days a week, and 365 days a year. Live chatting is also possible, but support through telephone is only available on Monday through Friday, from 6 AM to 6 PM. A customer has the added option of requesting the efficient Dotster maintenance staff to maintain his website for him, and this is probably a very good idea, as far as the customer is concerned.
Conclusion
Completely customer friendly and user friendly, Dotster remains everyone’s favorite domain hosting site, and some of the features that the company offers are very interesting indeed. Ample storage space is offered with all its plans, and the data transfer bandwidth provided would allow the customer to create and maintain up to five e-mail accounts, and this could prove to be a very valuable tool for someone who wished to assign e-mail accounts to multiple people. A widely recognized company, Dotster is fast growing and dynamic, and could be recommended to anyone wishing to start up their own Internet business.
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